Thursday, October 6, 2022

How to Choose Between Cerner and Epic EHRs

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When choosing between Cerner and Epic EHRs, there are some important considerations to make. This article compares the features, price, and mobile capabilities of both EHR systems. You will be glad you did! We will also look at interoperability. After reading this article, you should be well-equipped to choose between the two. But how do you know which one is best? Read on to find out! And don’t forget to compare features!


While both companies offer a cloud-based EMR system, the Epic and Cerner price are not the same. These systems are a little more expensive than one another, but the costs vary greatly depending on how much planning you have to do.

They also offer similar software solutions that address interoperability, revenue cycle management, population health management, telehealth, artificial intelligence, and more. Compared to their competitors, they offer more features but are more expensive overall.

While both companies offer a good level of support, they are not equal when it comes to technical support. Epic offers semi-annual email newsletters and responds to support requests within a day.

Both companies offer flexible pricing, and the cost is largely dependent on the number of users and their healthcare environment. Nevertheless, both systems can be highly customizable and are highly configurable. And, both systems can share patient data securely across health systems.

While Epic continues to be the market leader for large medical groups, Cerner is competing for community hospitals as well. The lower price point of Cerner has allowed the company to attract community hospitals to its EHR system.

Community hospitals tapped Cerner more than any other vendor, which led to an increase in the size of its customer base. The cost difference isn’t as big as some people think, though. But the fact is that both companies are vying for the same market.

The two companies are essentially similar in terms of functionality, but there are some differences. The Cerner EMR offers real-time data, whereas the Epic EMR does not. Both companies offer comprehensive support for both business and patient care.

Cerner is recommended for mid-sized organizations and is used by more than 27,000 facilities worldwide. In fact, the Department of Defense recently chose Cerner as the successor to VistA EHR. Both companies have been around for over 40 years.

While the Cerner and Epic price range is comparable, there is still one major difference between these companies. In the enterprise health software market, Cerner is the leader, but Epic is still ahead of the competition. Both companies’ prices are slightly lower than Cerner’s, but the difference in customer satisfaction is much greater.

While Cerner has a better reputation for customer service, Epic is more likely to focus on addressing the needs of its clients and offering solutions for its clients’ needs.


The differences between Cerner and Epic are not limited to the different types of software, though. Both companies offer robust EHR systems that integrate with other programs. For example, both Epic and Cerner offer Happy Together features that allow physicians and patients to access a single patient record.

However, both systems require a significant investment in time and money, and both may be difficult to implement. Consider the following differences between Cerner and Epic to decide which system will best serve your needs.

Both Epic and Cerner have the best technical support. Epic has a massive training and FAQ database. Customer support is also available around the clock. Both companies have strong partnerships with industry organizations and have been criticized in the past for their limited interoperability.

However, they are working hard to fix this issue. In short, Epic and Cerner are good competitors in the same industry. If you’re looking to use an EHR system for a large health system, consider the pros and cons of each.

While Cerner is a superior EHR, Epic is more intuitive and user-friendly. Nurses can quickly and easily look up patient information in Epic, while Cerner is very difficult to navigate.

Epic also offers several mobile apps that are designed to help users access the EHR on the go. Some of these applications allow users to take notes, send messages, and upload pictures. If you need your EHR to be mobile-friendly, you’ll definitely want to consider Epic.

Both Cerner and Epic have several important features that make them superior. They have standardized clinical data for a patient’s records and have a strong network of partners.

Epic’s Care quality Interoperability Framework is a strong example of how their products integrate with each other. This framework facilitates health data exchange between more than 200 hospitals and 3,000 clinics.

According to KLAS, 47% of healthcare executives said that their systems should have better UIs.

In terms of ease of installation, Cerner is more user-friendly, but this does not translate into ease of use. Many users have complained about long and repetitive workflows and a lack of intuitiveness.

Though it is a usable EHR, it requires a decent amount of training to learn how to use the software. There are also some disadvantages to Epic, but the pros outweigh the cons. So, before deciding which system to use, compare both options side by side.

Mobile capabilities

Both Cerner and Epic have mobile capabilities. Both companies are collaborating on the development and have begun working with third-party mobile health applications. These applications are able to access health records and information and can integrate them with other systems.

This allows both patients and physicians to access the same information at any time. However, both companies have their own set of drawbacks. This article will highlight some of the pros and cons of both software.

The two medical records systems have a number of features in common. For example, Epic has a powerful mobile application that helps physicians make better decisions. Cerner is also highly customizable and can share health information across multiple health systems.

Both Epic and Cerner have telehealth capabilities, but the latter has more. These mobile apps also allow physicians to connect with patients from their Epic EHR and access their health history. This means doctors can quickly and easily get a complete picture of their patient’s condition.

Both Epic and Cerner have mobile capabilities. Epic is more likely to support mobile devices, while Cerner has a more robust mobile interface. Additionally, both companies provide patient-facing platforms.

They are designed to allow doctors and nurses to work with patients, which can be particularly beneficial for small medical practices.

This versatility makes Epic EMR a good choice for any healthcare organization. The two companies also offer telehealth services, such as virtual referral services, real-time monitoring, peer-to-peer consultation, and online tools.

In addition to having great mobile capabilities, both companies offer enterprise solutions for health care providers. Cerner offers cloud-based and on-premise deployment options.

Capability To Touch

Its PowerChart Touch allows physicians to work on patients using tablets and smartphones, while still maintaining the ability to access patient information.

These providers have reported that mobile device integration is one of the most requested features. The two companies have similar pricing structures and a wide range of services.

Both companies continue to grow their market share. In the U.S., Epic gained 55 hospitals and clinics during the year, while Cerner lost five organizations. They now have nearly 30% of the hospital market, and Epic is second only to MEDITECH in Canada.

And while it is important to note that both companies have mobile capabilities, both companies have yet to fully realize their full benefits. However, the future is bright for both companies.


As two of the largest providers of electronic health records, Cerner and Epic have similar technologies and capabilities. However, while both companies focus on clinical care, Cerner focuses on Ambulatory EHR solutions.

They have also recently opened their alternate solutions to smaller practices with the release of ‘Sonnet,’ a cost-effective EHR that’s designed with small clinics in mind.

Both systems are integrated with each other and allow patients to transfer data between the two programs.

While both systems offer strong functionality and robust connectivity, Epic’s UI has been met with mixed reviews. While many users appreciate the ease of use and navigation of Epic, some have criticized the lengthy learning curve. However, once users learn the system, everything goes smoothly.


Cerner also offers 24-hour live support and an excellent technical support team. Users have praised the way the company works with them. They say they feel like partners rather than customers.

One of the biggest differences between Cerner and Epic is their EHRs’ connectivity. Epic has better connectivity with other health IT systems, while Cerner’s lacks it.

For example, Epic has the Epic Direct protocol, which connects the two health systems through a third-party gateway. But when it comes to interoperability, Epic has the upper hand.

For example, the Happy Together feature allows healthcare providers to access and share patient information across the Epic system.

Interoperability between Cerner and Epic has improved over the past few years. Both companies have launched the facility of data exchange. More recently, both companies have introduced the ability to share clinical notes.

Both Epic and Cerner have their own pros. They offer advanced features and automation to help healthcare organizations manage their day-to-day operations.

Companies provide support, implementation, and analytics. Their systems are more expensive than those of Cerner. But they are better suited to larger hospitals and wealthy purchasers.

Both Epic and Cerner have their advantages. Both offer advanced features and automation to help healthcare organizations manage their day-to-day operations. Both companies provide support, implementation, and analytics.

But if you’re looking for better interoperability, greater functionality, and better population health management features, Cerner may be the better option.

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